Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. Firebirds Wood Fired Grill is located at the The Shops at Carriage Crossing. Waiting equally if not longer to have someone serve them. We asked for salt and pepper and he didn’t bring it to us. Join us for an Early Dinner at Firebirds Wood Fired Grill every Monday-Thursday and enjoy a salad with select entrees for just $15.95. The spinach salad however was so salted it was inedible. NOT GOOD AT ALL!...My cheeseburger was placed on bun lopsided and was cold, fries just barely warm, a tiny amount of ketchup was in cup, no waiter check on us during this time and restaurant was empty. Can a gluten free person get a good meal at this restaurant? So we go back outside in the cold and rain to wait for our text...to say when our table was ready. “Telling me your going to take care of us and then not is a huge deal for us.” Its the worst service I have ever had at this location, and I didn’t see a manager on staff checking on guests or leading the employees. We come o this location often. Joel was our waiter and did a great job. it. 8470 Us-64 Across from Wolfchase Galleria, Bartlett, TN 38133. Created with Sketch. Morris is an amazing server! The wine didn’t come out until after my husband had finished with his meal but when Nick realized this he immediately remedied...it. of the tables were empty. I would give her 5-Stars for service. Flavor of food was delicious! I think we will be putting this location on hold for awhile before we return. Delivery & Pickup Options - 196 reviews of Firebirds Wood Fired Grill "I love several menu items at Firebirds: the lobster spinach queso, seared ahi tuna, and sesame encrusted salmon served with fried spinach (that sounds strange but it is oh so good!). Are the prices at this restaurant mid-range / moderate? Even though today was just OK, we think it was just an OFF-Day for the kitchen and we will give them another chance. The food was very good and the portions were generous. During this time when your restaurant is only at 30% capacity the service should be a top priority and it wasn’t. The food was hot and fresh. Price point is perfect for type of restaurant. The salmon that we had was fantastic! Alliance; Virginia. The salmon was perfectly prepared along with the baked potato. We choose this because we had read the reviews on Trip Advisor. Full menu .css-1c2abjj{width:16px;height:16px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-1c2abjj::before{position:absolute;display:block;left:0;}.css-1c2abjj::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1c2abjj svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. Service and food were excellent. We asked for salt and pepper and he didn’t bring it to us. Finally a different waiter came to take our order and he disappeared for god knows how long. My husband said his steak was tender and well prepared. Whats going to happen when covid is over and your place is packed out with a 2 hour wait? to say when our table was ready. Was not crowded by we took out anyways. Chicken Tortilla Soup is usually Outstanding (smooth, silky, flavorful), but today it was too thick and a bit bland. Only one problem, we thought it served pizza, I guess wood fired made me think that. All trademarks are properties of their respective owners. But the bright spot of the evening by far was Morris! more. Once seated, the waitress was amazing. Waiting equally if not longer to have someone serve them. At least the manager apologized as I was walking out the door! The hostess sat us in a both and the waitress asked if she could get our drinks and help out with our orders. This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Are you sure you want to delete this question? It's not formal or fancy, but don't go in torn jeans, tank top and flip flops. It’s simple... don’t over seat people if you don’t have enough staff, work as a team, there was no reason of why the hostess couldn’t have helped out with one table. By continuing past this page, you agree to our Terms of Service, Cookie Policy, Privacy Policy and Content Policies. “Telling me your going to take care of us and then not is a huge deal for us.” Its the worst service I have ever had at this location, and I didn’t see a manager on staff checking on guests or leading the employees. I can see why as this was truly one of the worst dining experiences in Memphis what a shame!More, My wife and I love firebirds. The food was hot and fresh. But I’ve never had service as bad as this Firebird’s location. Bad Food Bad Service Worst Food in Memphis. Join us for Happy Hour Monday - Friday from 4-7PM in the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price. My cheeseburger was placed on bun lopsided and was cold, fries just barely warm, a tiny amount of ketchup was in cup, no waiter check on us during this time and restaurant was empty. Early dinner yesterday. Had the salmon, potatos, and a salad it was very good, especially the salad dressing. The Prime Rib salad was recommended by waiter...it was just inedible scraps cut off from from someone's plate returned, over cold rice. I am sorry that we did not execute our usual high quality of food on this occasion. 39.59865620000001-84.23236279999998 45342 45343 45449 45475 Close Filters. Memphis; Collierville; Chattanooga; Texas. She was pleasant, very patient, and attentive. We enjoyed chatting with her.More, I had lunch last week it took 2 1/2 to have waiter come to table and then bring check! However, today the food was a bit off. … **Team work is huge in the food service industry**, the hostess said she wouldn’t help and walked away, the waitress went the other way and we sat there for 20 minutes until the waitress came back. Their...Chicken Tortilla Soup is usually Outstanding (smooth, silky, flavorful), but today it was too thick and a bit bland. I think we will be putting this location on hold for awhile before we return.More. Very nice experience. The managing partner at this location has some serious work to do. Thank you Nick for the only good thing about our night.More, We value the opinions of our guests and thank you for bringing this to our attention. The managing partner at this location has some serious work to do. shareables. Learn more. This plsce is in Bartlett, Memphis. Whats going to happen when covid is over and your place is packed out with a 2 hour wait? She made sure are tea glasses were never empty even before we asked. This chain has a great menu and the food was great. During this time when your restaurant is only at 30% capacity the service should be a top priority and it wasn’t. Even their salad at $14.50 was expensive. Stopped by Firebirds for a late lunch. Firebirds Miamisburg Website Reservations: Make a reservation Online Ordering: Order Now Phone Number: 937-865-9355 3500 Rigby Road, Miamisburg, OH, USA. Note: your question will be posted publicly on the Questions & Answers page. My Durango burger was request to be grilled Medium, but it was Well-Done and the crispy onions were hard and tasteless. View the menu. Thank you Nick for the only good thing about our night. I noticed that the surrounding tables were equally as frustrated with the level of service. My mixed vegetables were not so great but the overall experience was wonderfulMore, This is the version of our website addressed to speakers of English in the United States. First time there. My favorite item here is their salads, I am a salad fan in general and this is my favorite salad in town. We offer top-notch service and upscale dining at a modest price. So, we had hamburgers They were delicious, but I thought $13. I ordered the ribeye and potatoes and it was WILDLY under seasoned. Created with Sketch. The maitre de stopped by our table to ask how everything was, although haphazardly. Order food online at Firebirds Wood Fired Grill, Bartlett with Tripadvisor: See 235 unbiased reviews of Firebirds Wood Fired Grill, ranked #1 on Tripadvisor among 90 restaurants in Bartlett. My Durango burger was request to be grilled Medium, but it was Well-Done and the crispy onions were hard and tasteless. We are an American Restaurant and Steakhouse known for our scratch kitchen, bold flavors and inviting atmosphere.

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